What can we help you with today?

Featured articles

• How will I be paid for being selected on an Open Brief or completing a Closed Brief?

Troubleshooting Tips

• I cannot upload a picture or video or file.
• I cannot download template files
• Lost Password/Can't Get Into Account
• Images from a deleted profile are still coming up in Google image results
• Upload multiple pictures in a Creative Brief
• My remix gets stopped by SoundCloud
• How do I change my profile picture?

Account Specific Questions

• Can I change my profile name?
• Why can't I create a new account?
• Delete User Account (GDPR)
• "Submit" button in Complete Profiler doesn't respond
• How can I add social media profiles to my account?
• How do I delete an image?
• Notification Settings
• How can I delete my account?

How It Works

• I work with a brand/celebrity/established artist. How do I use Talenthouse?
• PDF Submissions only show the first page
• I’m an artist. How do I use Talenthouse?
• What is Talenthouse?

Community Guidelines

• Someone is being offensive in the comments section of a Creative Brief or submission page. What should I do?
• Who owns my work once it has been submitted and/or selected?
• How does Talenthouse use my data?
• Still have questions?

Briefs

• How do I participate in a Creative Brief?
• How strict are the brief guidelines for each Creative Brief?
• Can I make changes to my submission?
• How do Artwork Submissions and Intellectual Property work?
• Can I submit to a brief after the deadline has expired?

Contact Us

• Still having trouble? Email us!
• What is Talenthouse AG?

Artist Selection

• Why is it taking so long to declare a selected artist?
• Who chooses the Creative Brief selected artists?

Payment and Prizing

• When will I receive payment for being selected or completing a brief?
• What about my other prizes?
• Alternative payment methods
• How will I be paid for being selected on an Open Brief or completing a Closed Brief?
• What is ElloU?