What can we help you with today?

Troubleshooting Tips

• I cannot upload a picture or video or file.
• I cannot download template files
• Upload multiple pictures in a Creative Brief
• My remix gets stopped by SoundCloud
• How do I change my profile picture?

Account Specific Questions

• Can I change my profile name?
• Why can't I create a new account?
• Delete User Account (GDPR)
• How can I delete my account?

How It Works

• I work with a brand/celebrity/established artist. How do I use Talenthouse?
• PDF Submissions only show the first page
• I’m an artist. How do I use Talenthouse?
• What is Talenthouse?

Community Guidelines

• Someone is being offensive in the comments section of a Creative Brief or submission page. What should I do?
• Who owns my work once it has been submitted and/or selected?
• Still have questions?

Creative Invites

• How strict are the brief guidelines for each Creative Brief?
• Can I make changes to my submission?
• How do I participate in a Creative Brief?

Contact Us

• Still having trouble? Email us!

Artist Selection

• Why is it taking so long to declare a selected artist?
• Who chooses the Creative Brief selected artists?

Payment and Prizing

• What about my other prizes?
• Why can't my PayPal account accept money from Talenthouse?
• My country does not accept PayPal - is there another way I can receive payment?
• When will I get paid for being a Selected Artist in a Creative Brief?